Technical Queries If you have any technical problems (e.g. with login), please use the this link or phone 012 346 1590 for assistance.
Our helpdesk will be happy to assist you Monday to Friday, 08:00 – 17:00 SAST
System Requirements Supported Operating Systems: Windows 7 and later, macOS 10.10 and later Supported Mobile Operating Systems: Android 4.4 and later, iOS 10 and later Supported Web Browsers: Chrome (last 3 versions), Edge RS2 and later, Firefox (last 3 versions), Internet Explorer 11, Safari
Step 1: Register on the virtual platform Even though you are registered for the event, you need to register (create a nametag) on the platform. Use the event link provided by the organizers to reach the event landing page. This page will display the event details like title, date, time description, etc. Click on the “Register for this event” button. Upon sign up, you will then have to confirm your details. Provide your name, designation, organisation, and location details. Select “Next” to go to the following screen to check all your details. If things are good, select “continue,” and you’re in! Don’t forget to block your calendar by clicking on “Add this to my calendar.” And you’re all set.
Step 2: Enter Airmeet The unique link provided will act as an authentication itself.
Step 3: Interactions Social Lounge Now that you’ve entered the Airmeet, you can check if the session is live or yet to start. Please make the most out of the social lounge in between sessions. The social lounge area allows you to interact with other participants of the event - you can join various tables to meet new people and have conversations. The Social Lounge is active before a live session, during session breaks, and after the live session ends. Join tables: Typically, an Airmeet virtual table has between two to eight seats each. Once you decide which table you’d like to be seated at, select the “Take a seat” button below the table. If you want to leave the conversation, say bye to the table participants, and click on the “Leave the table” button in the bottom right. View profiles: Click on the display picture of any participant to view their participant profiles. Table chat: You can interact with the other members seated at the table in a virtual mini-conference. You can also have a private table chat. Anyone that joins the table will be able to view this chat in the bottom control bar.
Step 4: Interactions during the Session A countdown will be displayed when there are 15 seconds left for the session to commence. Once the session begins, you will no longer be able to access the Social Lounge. You can initiate the following actions while the session is on - Raise Hand: If you want to interact with the speaker and the host, you can choose to do so by selecting the “Raise hand” button in the stage’s bottom control bar. If the host accepts your request, you’ll share the stage with the speaker and be visible to all participants. Invite to the stage: The host can invite an attendee to the stage as a speaker. In this case, you will receive a request to become a speaker, and you have complete freedom to “Accept” or “Reject” such requests. Ask a question: You can use the questions section on the RHS to ask questions. We recommend you use this section to ask a question instead of using the general chat. You can also “Upvote” a question already asked to help hosts pick up questions based on the popularity. React with Emojis: You can quickly react and offer motivation or applause to the speaker using emojis. Chat: This can be public event chat or direct/private chat. All the participants can view the general chat. To have a private chat with a particular participant, hover over their display image on the “Attendees” section in the RHS or a message they have posted—from the hamburger menu, select “Direct message.” Any participant can choose to “Accept” or “Decline” the request for a private chat. Polls: Participate in “Polls” conducted by the host to share your views. Polls will typically be a Yes/No option.a Help: The “Help” button (Question mark icon) on the bottom right takes you to Airmeet Whatsapp support and FAQs to assist you in any issues during the Airmeet. Before getting in touch, try to get assistance from the hosts and event organisers (Vetlink) on the public event chat or by using the purple button on this page